Our Technical Support staff are highly
skilled engineers and consultants who can help your team
with questions and issues that arise during the implementation
of the FactoryDNA™. We have ambitious response
and resolution goals in order to provide you with the
best service possible. And we have a responsive escalation
policy to ensure your satisfaction with our Technical
Support team.
Technical Support Options
Have you checked FactoryDNA On-Line Forum for common questions ?
The first line of support is
On-Demand Portal, FactoryDNA's online support tool.
Key Features of On-Line Help:
- Lean Manufacturing Forum to address questions on both lean systems and education.
- Interactive flash presentations to demonstrate key functionality of FactoryDNA.
- Tutorials on how to apply FactoryDNA to specific areas of manufacturing and supply chain operations.
Contacting Technical Support
