Virtual Production Management™ Services
With FactoryDNA installed, the customer has access to premium services where Lean Manufacturing experts support the periodic design and/or daily management of their operation. Our experts provide guidance for Kanban design, material analysis, supplier rating, production scheduling, Finished Goods inventory sizing, and more. FactoryDNA provides a communication infrastructure to enable collaboration between manufactures, suppliers, and Lean support.
Premium Support Includes
- Assigned of Virtual Production Manager™ to your account.
- A two-hour response time.
- 24/7 live phone support (excluding holidays)
- Quarterly audits to ensure your companying is using FactoryDNA to its full advantage.
To find out how Customer Support can help you support and sustain your lean journey, please contact your FactoryDNA account manager.
